Quality and Safety Manager, Chad

Mission Aviation Fellowship (MAF) is an organisation using light aircraft to deliver help, hope and healing in Jesus’ name in developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human need – places where flying is not a luxury but a lifeline.

One of these places is Chad, the largest landlocked country in Africa. The Sahara desert in the north, and the vast distances between towns and villages on dirt/sand roads, make it a difficult place to live. The UN Human Development Index currently places Chad almost at the bottom of the list at 186 (out of 189 countries). The adult literacy rate is only 23% (and just 11% among women). Life expectancy here is also one of the world’s worst, at just over 50, and one in ten babies die before they are a year old.

MAF has been serving in Chad for over 50 years through times of famine, drought and civil unrest. Working with many partner organisations, MAF provides an effective air transport service for missionaries, relief organisations and the local Church. This country’s humanitarian and spiritual needs are huge, and MAF seeks to meet these needs by operating two aircraft, a Cessna Grand Caravan and a Cessna 182.

We are looking for an experienced Quality and Safety Manager who will be responsible for running the Quality Management System (QMS) and the Safety Management System (SMS).

Responsibilities:

Your role is to champion a Quality & Safety culture within the program through the education and training of the staff.

You will establish a schedule for regular auditing to manage the effectiveness of the Quality Management System, and also aspects of the flight operations, ground operations, training and maintenance carried out in the program, to monitor compliance with the local regulations, approved manuals and MAF standards.

You will also be an active part of the Quality Management team.

You will maintain the Safety Management System by facilitating the Safety Action Group, and also advise managers on safety matters, including developing and maintaining safe operations.

Qualifications, Skills & Experience

Essential:

– Quality & Safety management experience or substantial experience in an aviation environment
– Secondary school educated
– Good communication skills in English and French

Desirable:

– Degree level or equivalent
– Good record of compliance with regulatory requirements relating to aviation safety
– Experience working in a developing country
– Training in incident investigation techniques and post-accident actions
– Previous experience within an aviation environment
– Project management experience